How can I identify a scam email?

• Make sure that the email domain is from The Mom Project.

• • Do not reply to emails and provide any information from domains other than @themomproject.com.
  • Scammers tend to create an email that looks like The Mom Project domain.
    Example of a fake email is hr@themomprojectjobs.com. At first glance, it looks legitimate, bit upon further inspection, it is a variation on @themomproject.com which makes it unsafe.

• Look for email mistakes, an unfamiliar greeting or salutation, and suspicious requests and attachments.
  • Scam emails often contain bad grammar and spelling mistakes. 
  • Raise suspicion when emails contain a surprising sense of urgency. 
  • The Mom Project will not ask you to send money or any other form of payment, nor request that you deposit an issued check to purchase equipment.
  • Check if the sender’s signature contains The Mom Project logo.
  • The Mom Project will not send an attachment for interview questions.

• Be aware of “too good to be true emails”.
  • If you received an email stating that you are hired or scheduled for an interview without sending in an application, it is most likely a scam email.
  • The Mom Project only sends out an email if:

1. 1. 1. You created an account through our website https://themomproject.com/mom/signup.
      2. You send in an application through our careers page https://themomproject.com/careers.
      3. You were confirmed and scheduled for an interview and were contacted by an Employer.

What should I do if I responded and provided information to a scam email?

Immediately mark the email as SPAM and BLOCK the email address. This will prevent you from receiving another email from the same email domain.

Please reach out to Customer Support to report the incident. You can send us a message via email to CustomerSupport@themomproject.com or the Chat button in the bottom right corner of our website.